Using a repeatable UX framework and UI design system to ensure business, product and development teams solve the right problems and deliver solutions faster.

Infusing design thinking methodology as a strategic development road map driver for Enterprise Case Management at the largest federal agency in the country.

Defining a user-centered approach to designing software for the QRC exception process at Intel.

Establishing a framework and methodology for measuring software reusability for the global rollout of order to cash for 3M

Creating a strategic approach for a 90 day proof of technology deliverable that feeds into a co-created future state vision for MVNO trouble shooting.

Using design thinking to improve key touch points for the corporate liable customer journey.

Leveraging human-centered design best practices to improve the overall UX approach for product development.

Creating a new brand that captures both optometry and retail offerings effectively.

Designing a brand and digital strategy to appeal to a more upscale audience and leverage the growing e-commerce trend in retail.